A little about me

My motor trade career started on the spanners

I’ve worked around cars and vans since I left school. I started ARH after seeing how often a customer needed something that one dealership simply couldn’t provide.

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The short version

How my dealership years shaped ARH.

The shape of ARH came from seeing the same practical problem from both sides of the dealership desk.

Started on the spanners

I began my automotive career on the spanners and in various parts roles before moving into sales in 2005.

Worked with local businesses

Toyota, Skoda and Peugeot gave me years of experience listening to what small business owners need from their vehicles.

Looked beyond one badge

Customers kept asking for vehicles outside the range above the dealership door. ARH gave me room to find them.

Kept the relationship personal

Admin happens in the background. The vehicle conversation, the explanation and the chasing still come back to me.

Where I started

Learning the trade from the ground up

I began my automotive career on the spanners and in various parts roles before moving into sales in 2005. I went on to work with local business customers at Toyota and Skoda dealerships around Bristol, where a large part of my job was listening carefully enough to understand what the vehicle was really there to do.

By 2016 I was working at Peugeot. Customers would ask me for vehicles outside the Peugeot range, including Transits, and I could see the problem with being limited to the badge above the door. The customer still needed the right vehicle; I just wasn’t allowed to supply it from where I stood.

Starting ARH

A wider choice of vehicles,but one point of contact

I started ARH in 2017. It gave me room to source the car or van the customer needed and to work with more than one funding solution.

I’ve kept the business deliberately personal. Admin support happens in the background, while I remain the person clients speak to about their vehicles. If a supplier needs chasing or a choice needs explaining, your call doesn’t disappear into a queue.

How I work

Keep it simple and look after the client

My ARH manifesto says it plainly: keep things jargon-free, grow relationships rather than transactions, and do the right thing even when there’s nothing in it for me.

In practice, that means I ask enough questions before recommending a vehicle, explain the solutions in ordinary language and say when I think an option is wrong for the job. Take the time you need. A useful working relationship matters more to me than forcing a quick answer.

Around my work

The person, the vehicle and the handover.

Andy Hook and a client standing with a Peugeot supplied by ARH

Front view of a branded GemSec Ford van supplied by ARH

Rear view of a GemSec business van supplied by ARH

Client words

What clients say.

“

Brilliant service - nothing is too much trouble for Andy. He managed the process of our custom build really well and was very patient with us when going through options. We thoroughly recommend ARH Vehicle Solutions.

Andy SextonBike Science Ltd

I’m the person who answers the phone.

I keep my own LinkedIn profile and an ARH business page, so you can see who you’ll be dealing with before you call.

The first conversation is free. Bring the awkward question, the renewal date or the vehicle you’re considering, and I’ll tell you whether I can help.

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No hard sell

Speak to the person you’ve just read about.

Bring the awkward question, the renewal date or the vehicle you’re considering. I’ll tell you whether I can help.

Contact me See how I can help